Can I Buy Two Early Bird Rewards?
Unfortunately, Kickstarter only allows for backers to select one reward per sign in but there is a simple work-around to make it happen.
You can create another Kickstarter account using a unique email account and pledge a second time. Keep in mind, you will be charged for shipping again but you score two early bird rewards.
Last updated: February 28, 2017 21:10
Are the bags waterproof?
The Cabrillo is 100% waterproof as all its seams are taped. The Tahquitz is extremely WEATHERPROOF with a PU Coated Cordura Nylon and Waterproof YKK Zippers. We recently took it to Iceland where we hiked with it for 6 hours in the rain and all of the contents inside were completely dry and safe.
Last updated: March 13, 2017 11:49
What are the Dimensions?
Volume: 40 Liters Height: 23 Inches Width: 13 Inches (At its widest point) Depth: 10 Inches (When Full)
Volume: 35 Liters Height is 19.5” Width 11” Depth is roughly 8”.
Last updated: March 13, 2017 11:59
How Does the Sizing and Carrying Capacities of the Different Sizes Match?
The 35L can act from a large daypack to a hiking pack incredibly well. We’ve taken the 40L Tahquitz on 20+ mile hikes on North Dome in Yosemite, traveling around Vietnam, and recently tested it in the backcountry as we skied some summits in the Eastern Sierra. It’s been the perfect in-between size. Jeff our Co-Founder is 6ft 1 and about 170lbs and the 35L in size is just just about to the limit of the frame size for an individual we would suggest the 35L to.
Last updated: March 13, 2017 11:59
When Are the Bags Truly Expected to be Received?
Our manufacturers are incredibly efficient and most of the time even ahead of schedule. We have slotted Mid June 2017 as a very safe estimate of when the bags will be shipped from us to you.
Last updated: March 13, 2017 11:59
Can the Bag Be Locked?
Although not specifically designed to be locked you are able to take the pull tabs on the top of the roll top and lock them together when they are in the closed position. The zipper however is not able to be locked at this time, but we are developing ways by which we could make this happen.
Last updated: March 13, 2017 11:59
Do the Bags Fit as a Carryon?
Both the 35L and 40L fit well underneath the seat in-front of you. This is how we would typically travel with the bags while testing them over the past year +. in terms of how much room do they take up is all dependent on how full the bag has been packed and also specific to the airline which you are flying. The side zip makes it incredibly easy to access those needed items in the bottom of the bag when you are traveling.
Last updated: March 13, 2017 11:59
Can I Buy Two Early Bird Rewards?
Unfortunately, Kickstarter only allows for backers to select one reward per sign in but there is a simple work-around to make it happen. You can create another Kickstarter account using a unique email account and pledge a second time. Keep in mind, you will be charged for shipping again but you score two early bird rewards. Last updated: Wed, Mar 1 2017 12:10 am EST
Are the bags waterproof?
The Cabrillo is 100% waterproof as all its seams are taped. The Tahquitz is extremely WEATHERPROOF with a PU Coated Cordura Nylon and Waterproof YKK Zippers. We recently took it to Iceland where we hiked with it for 6 hours in the rain and all of the contents inside were completely dry and safe. Last updated: Mon, Mar 13 2017 2:49 pm EDT
What are the Dimensions?
Volume: 40 Liters Height: 23 Inches Width: 13 Inches (At its widest point) Depth: 10 Inches (When Full) Volume: 35 Liters Height is 19.5” Width 11” Depth is roughly 8”. Last updated: Mon, Mar 13 2017 2:59 pm EDT
How Does the Sizing and Carrying Capacities of the Different Sizes Match?
The 35L can act from a large daypack to a hiking pack incredibly well. We’ve taken the 40L Tahquitz on 20+ mile hikes on North Dome in Yosemite, traveling around Vietnam, and recently tested it in the backcountry as we skied some summits in the Eastern Sierra. It’s been the perfect in-between size. Jeff our Co-Founder is 6ft 1 and about 170lbs and the 35L in size is just just about to the limit of the frame size for an individual we would suggest the 35L to. Last updated: Mon, Mar 13 2017 2:59 pm EDT
When Are the Bags Truly Expected to be Received?
Our manufacturers are incredibly efficient and most of the time even ahead of schedule. We have slotted Mid June 2017 as a very safe estimate of when the bags will be shipped from us to you. Last updated: Mon, Mar 13 2017 2:59 pm EDT
Can the Bag Be Locked?
Although not specifically designed to be locked you are able to take the pull tabs on the top of the roll top and lock them together when they are in the closed position. The zipper however is not able to be locked at this time, but we are developing ways by which we could make this happen. Last updated: Mon, Mar 13 2017 2:59 pm EDT
Do the Bags Fit as a Carryon?
Both the 35L and 40L fit well underneath the seat in-front of you. This is how we would typically travel with the bags while testing them over the past year +. in terms of how much room do they take up is all dependent on how full the bag has been packed and also specific to the airline which you are flying. The side zip makes it incredibly easy to access those needed items in the bottom of the bag when you are traveling. Last updated: Mon, Mar 13 2017 2:59 pm EDT
Current Estimated Shipping Date: July 2017
Last Updated At: 04/23/17What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.